I’m a bit disappointed that after buying the stockings for the Easter 20% flash sale, you then increased your discount to 30% and extended the sale for an additional week.
I feel like that’s a bit misleading and not fair.
I sent an email and had no response
Thank you for reaching out and sharing your concerns—we truly appreciate your honesty. We’re sorry to hear that the timing of our Easter sale discounts left you feeling disappointed, and we completely understand your frustration. Our intention is always to provide great value to our customers, and we regret that this experience didn’t reflect that.
While flash sales are meant to offer limited-time promotions, we realize that extending the sale with a deeper discount could feel unfair to those who purchased earlier. We’re reviewing our sale structures to ensure transparency moving forward, and we sincerely appreciate you bringing this to our attention.
As a token of our gratitude for your support—and to make things right—we’d love to offer you a 20% Discount on your next purchase. Please use Discount Code ELIZABETHD at the Checkout. That's your own personal dicount code to use whenever you please.
And just so that you are aware we are currently running a 30% OFF all products Mother's Day event until Monday 12th May. Discount Code MUM
We also apologize for the delayed email response; we’re addressing this internally to ensure quicker replies in the future. Your feedback helps us improve, and we’re grateful for customers like you who hold us to high standards.
If there’s anything else we can do, please don’t hesitate to reach out. Thank you for giving us the chance to make it better.
Great service - there was an issue with my order and it was rectified asap.
As for the stockings, I've had 3 different brands in the last few years, for different surgical procedures. This is my 3rd pair in this brand - they are the best.
We’re so grateful for your kind words and for trusting us not just once, but three times during your surgical recoveries! It means the world to us that you’ve tried multiple brands and still consider our Maxis Micro stockings the best—that’s the ultimate compliment.
We’re also thrilled our team could resolve your order issue quickly. At Scintera, we believe great products and great service go hand in hand, and your feedback confirms we’re on the right track.
Wishing you continued comfort and healing in our stockings (and beyond!). If there’s ever anything we can do to make your experience even better, just say the word—we’re here for you.
I ordered these stockings to use following varicose veins surgery. Very pleased with my purchase. The stockings are comfortable to wear and did what they are supposed to do!
Highly recommend Scintera too. Great communication and quick delivery. Thank you!
Hi Carol. So pleased you found the Maxis Micro Knee Length stockings comfortable and perfect for the task.
The team at Scintera
Recommend it.
Fast service aswell.
Thank you Chrissy! Happy that we could assist you.
